Reference

Terms and Conditions That Govern Your tg7778 Account

These terms set out what you agree to when you open and use your tg7778 account — from how deposits via GCash, Maya, and InstaPay are handled to how we resolve disputes.

Account eligibility rulesGCash, Maya, InstaPay deposit termsWithdrawal verification processAccount suspension conditionsDispute resolution path
tg7778 Terms and Conditions That Govern Your tg7778 Account
HOW WE OPERATE

Account Security and How We Handle Your Data

Your account information is stored under encryption and accessed only by authorised systems and staff. We do not share your personal details with third parties outside what is strictly needed to process your payments through GCash, Maya, or InstaPay. Here is how we approach the four areas that matter most to your account security and rights.

Data Retention

We keep account and transaction records for as long as required by applicable law and our internal audit process. You can request a summary of what we hold by contacting support.

Cookie Use

Our site uses session and preference cookies to keep you logged in and remember your payment method choice. You can manage cookies through your browser settings at any time.

Account Security

Login requires a one-time PIN sent to your registered mobile number. If you suspect unauthorised access, lock your account immediately from the security settings tab.

Requesting Changes

To update your registered details — including the mobile wallet linked to your GCash or Maya withdrawals — submit a verified request through live chat or email support.

TERMS CONTACT

How to Reach Us About These Terms

If a specific clause is unclear, or you want to flag something about your account or a recent GCash or InstaPay transaction, reach out through one of the channels below. We respond to policy-related queries the same way we handle account help — directly, without passing you through layers of redirects.

Live Chat Open the chat window from your account dashboard to ask about any clause in these terms or flag a transaction issue with your GCash or Maya deposit.
Email Support Send a detailed message to our support address for written confirmation on account terms, withdrawal conditions, or any dispute you want on record.
Account Help Center Log into your account on tg7778 and navigate to the Help section for step-by-step guidance on terms queries, InstaPay transfer questions, and account rules.

Your Questions About the Terms, Answered

The questions below cover what Philippines players ask us most about how these terms work day-to-day — from payment rules to account suspension and how to flag a disagreement.

Yes. Every transaction processed through your account — whether via GCash, Maya, or InstaPay — is subject to these terms as well as the individual channel's own processing rules.

We post updates on this page with the effective date shown. Using your account after a change is posted means you have accepted the updated version. Check this page regularly to stay current.

We may suspend or permanently close an account found in breach. This includes misuse of the deposit path, fraudulent activity, or any attempt to manipulate account balances through GCash or other payment channels.

Contact us via live chat or email with your transaction reference and the payment channel used — GCash, Maya, or InstaPay. We log every dispute and respond with a written outcome.

Only where needed to process your payments or meet legal obligations. We do not sell or rent your data. See the data retention item above for details on what we keep and for how long.

Account access depends on local law and is available only where permitted for eligible players in the Philippines. Players in Cagayan de Oro and elsewhere must confirm eligibility during account creation.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.